Policies & Bank Details

 

Bank Details:

Name: SereNight Guesthouse
Bank: Standardbank
Branch Name: Menlyn
Branch Number: 012345
Account No: 012789488
Swift Code: SBZAZAJJ

 

Cancellation Policy:

  • A deposit of 50% is payable upon reservation. The balance is strictly payable on arrival.
  • If a reservation is cancelled within 3 days of the reserved arrival date, 100% of the deposit shall be forfeited.
  • If a reservation is cancelled sooner than 3 days of the reserved arrival date, the deposit will be refunded.
  • There are no refunds for early departures.

Terms and Conditions:

  • The Rooms are available from 14h00. Check in from 14h00 to 19h00.
  • Our office hours are from 7h00 to 19h00. Please contact us to arrange late chick-in times.
  • Check out time is 10h00 on day of departure.
  • Late departures after 12h00 are subject to a charge of one night’s accommodation.
  • Please note that our rooms accommodate a maximum of two people sharing.
  • All our luxury suites have Queen size double beds. We have no family rooms.
  • No smoking is allowed in the apartments, on the balconies or in the main building.
  • We regret, no children under the age of 12 allowed.
  • We accept all Credit cards, no Debit cards.

SereNight Guesthouse: 

– where we love to spoil you